Privacy Policy

Privacy Policy

Your privacy is fully protected. At Dechkotzar Online Shop, we are committed to protecting the privacy of all our customers.

All the provided information is secure, we will not pass it on to third parties them under any conditions, which ensures your completely safe and secure dealings and cooperation with Dechkotzar Online Shop.

Data Privacy Protection

In order to successfully process your order, we require your full name, e-mail address and phone number. With the help of this information we will be able to deliver the desired products, as well as inform you about the status of the order. We collect only necessary, basic customer information and data necessary for our operation and informing customers in accordance with good business practices and with the aim of providing quality service. By registering with the customer consents to receiving notification via email, SMS and Viber. We provide customers with a choice, including the ability to decide whether they want to be removed from the email, SMS and Viber notification lists that are used for marketing campaigns.

Dechkotzar Online Shop will use your personal information solely for the purposes of the technical administration of the website, to give you access to special information, or to communicate with you or with persons to whom you are sending our products as gifts. Dechkotzar Online Shop will not sell the information that it possesses to third parties. Dechkotzar Online Shop employees are required to respect the confidentiality of your information.

Dechkotzar Online Shop may provide your information (full name, product delivery address, contact phone number of the person receiving the products) to the partner company that delivers the products to the desired address, on behalf of Dechkotzar Online Shop, at your expense. The partner company is required to respect the confidentiality of your information.

We will never in any way misuse your private information.

We will not hand over your contact information to third parties, unless required to do so by law.

In addition to this information, we also collect, analyze and process information about the products that our website visitors are searching for and buying, as well as about the pages that they visit. We use this information to improve our offer and the appearance of our pages, and enable you to use the website more easily, and provide a more secure and more convenient shopping experience.

Protecting Confidential Transaction Data

When entering payment card information, confidential information is transmitted through the public network in a protected (encrypted) form using the SSL protocol and PKI system, as the current state-of-the-art cryptographic technology.

The security of the data during the purchase is guaranteed by the payment processor, Banca Intesa ad Beograd, so the complete payment process is carried out on the bank’s pages. No payment card information is made available to our system at any moment.


Parts of our site use cookies to help you customize your internet use to suit your needs.

A cookie is a text file that is stored locally on your computer and which allows for the identification of the user who has returned to the website, for the purpose of tracking and analyzing visits to the website, aimed at optimizing the Dechkotzar Online Shop website.

In this case personal data is not stored, and this information cannot be used for identification. If you do not wish to accept that cookies be stored on your computer, it is necessary to disable cookies for this website in your browser. A previously installed cookie can be deleted from your internet browser. Disabling, or deleting the cookie can also mean reducing the functionality of the website.

Cookies are uniquely assigned to you, and can only be read by the web server from the domain that sent them. One of the main purposes of cookies is to provide benefits that will save you time.

Our website uses Youtube and Vimeo in order to display our video content. Youtube and Vimeo use their own cookies, called third-party cookies. These two websites will assign you their own cookies, and this procedure is controlled by these two websites, in accordance with their rules.

Consent and Amendment of the Terms and Conditions

Using our services implies the customer’s consent to the specified terms and privacy policy stated above. Dechkotzar Online Shop commits to adhering to all of the above, and all changes to the Privacy Policy become valid only upon being published on this website and being sent by e-mail to all registered customers.